Privacy Policy

1. Introduction

Peddl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address
Password (encrypted)
Shipping and billing addresses
Payment information (processed securely by Stripe)
Phone number (optional)
Profile information and preferences

2.2 Automatically Collected Information

When you use our Platform, we automatically collect:

IP address and device information
Browser type and version
Pages you visit and actions you take
Time and date of visits
Referring website addresses
Cookies and similar tracking technologies

2.3 Third-Party Authentication

If you sign in using Google or Discord, we receive basic profile information from those services as permitted by your privacy settings.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Send marketing communications (with your consent)
Monitor and analyze trends and usage
Detect and prevent fraud and abuse
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Sellers and Buyers

When you make a purchase, we share necessary information (name, shipping address) with the seller to fulfill your order.

4.2 With Service Providers

We use third-party services including:

Stripe for payment processing
Shippo for shipping services
Email service providers
Analytics providers
Cloud hosting services

4.3 For Legal Reasons

We may disclose your information if required by law or to protect our rights, safety, or property.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data in transit
Encrypted storage of sensitive data
Regular security assessments
Access controls and authentication
Secure payment processing through Stripe

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Opt-out: Unsubscribe from marketing communications
Data Portability: Request your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences
Understand how you use our platform
Provide personalized content
Analyze platform performance

You can control cookies through your browser settings. See our Cookie Policy for more information.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

9. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@peddlit.com
Support: support@peddlit.com